Frequently Asked Questions

Please see our guidance here for changing a Reed Switch Assembly:

Instructions for Changing a Reed Switch Assembly   (Size: 12.9 KB)

Instructions for Changing a Reed Switch Assembly

Please see our guidance here for troubleshooting rainguage no rainfall data:

Rainguage Troubleshooting No Rainfall Data   (Size: 1.8 MB)

This document describes in detail how to troubleshoot no rainfall data.

The only option for a standalone rain gauge is the Rainew™ Rain Gauge (PN 803-1001). Any other of our rain gauges would require a complete weather station.

Please fill out a repair request. Repair Request You will receive an order number via email. Please ship the unit to our address NK, 21 Creek Circle, Boothwyn, PA 19061 and add ATTN: to the order number you receive. You would be responsible to paying shipping to our company.

Here is a video that shows how to add your Rainwise station to the Ambient Weather Networks: Video