Frequently Asked Questions

Please see our guidance here for changing a Wind Sensor:

Wind Sensor Replacement   (Size: 35.5 KB)

This is the part replacement instructions for a Mini-Aervane (also known as) a Anemometer. This is for the MKIII, and earlier version Weather Stations, Agromet, and Telemet Stations.

Please fill out a repair request. Repair Request You will receive an order number via email. Please ship the unit to our address NK, 21 Creek Circle, Boothwyn, PA 19061 and add ATTN: to the order number you receive. You would be responsible to paying shipping to our company.

Por favor vea esta guía:

User Guides

How to get support for Spanish speaking customers? Cómo obtener ayuda de soporte en español?   (Size: 1012.3 KB)

Esto le muestra cómo cambiar el idioma a español para soporte técnico.

Here is a video that shows how to add your Rainwise station to the Ambient Weather Networks: Video

Here is a video that shows basic use of the internal IP on the IP100 : Video

You will first need to create an account if you do not already have one. After you create an account, sign in. Click on your account name at the top of the page and select My Account. On the left of the screen, you will see Product Registration, select this option. Enter your purchase date, serial number and product name into the fields and then select Save.